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Frequently Asked Questions

Quick answers about accounts, books, downloads, payments, contributors and copyright reports.

How do I find a book?

Use the catalog search and filters, browse categories, or open the author, translator and publisher directories.

Do I need an account?

You can browse without an account. Some downloads, purchases, favorites and account features require you to sign in or register.

Where can I see available book formats?

Open a book’s detail page to see its available digital or physical formats, price, availability and access options.

How do I report a copyright problem?

Open the Report Books page, find the title, and submit the copyright form with your relationship to the work and supporting information.

How can I contact support?

Use the Contact Us page. Include a clear subject and enough detail for the team to investigate.

Can I browse books by contributor?

Yes. Visit the Authors, Translators, or Publishers directory.

How are my details used?

Our Privacy Policy explains what information is collected, why it is used and the choices available to you.